Contact Us
Get in touch with our luxury transportation experts
Get In Touch
We're here to provide exceptional service and answer any questions you may have
Phone
+1 (555) 123-4567
+1 (555) 987-6543
24/7 Customer Support
info@addisluxe.com
support@addisluxe.com
Quick Response Guaranteed
Office
123 Luxury Avenue
Metropolitan City, MC 12345
Visit Our Showroom
Hours
Mon-Fri: 8AM-8PM
Sat-Sun: 9AM-6PM
Always Available Online
Send Us a Message
Have a question about our services or need assistance with a booking? Fill out the form below and our team will get back to you within 24 hours.
General Inquiries
Questions about our services, pricing, or availability
Booking Support
Need help with reservations or special requests
Customer Service
Issues with existing bookings or service feedback
Frequently Asked Questions
Quick answers to common questions about our luxury transportation services
How far in advance should I book?
We recommend booking at least 24-48 hours in advance for standard services. For special events or peak times, booking 1-2 weeks ahead ensures availability.
What is your cancellation policy?
Cancellations made 24 hours before service are fully refundable. Cancellations within 24 hours may incur a 50% charge. Same-day cancellations are non-refundable.
Do you provide airport transfers?
Yes, we offer premium airport transfer services with flight tracking, meet-and-greet service, and luggage assistance. Our drivers monitor flight status for delays.
What payment methods do you accept?
We accept all major credit cards, corporate accounts, and digital payment methods. Corporate clients can set up monthly billing arrangements.
Are your vehicles insured?
All our vehicles are fully insured with comprehensive coverage. We also provide additional passenger liability insurance for your peace of mind.
Can I request a specific driver?
Yes, you can request a preferred driver for repeat bookings. We maintain detailed profiles of all our professional chauffeurs for your convenience.